MacOS Administrator
Location: Boulder, CO
Company: RIVA Solutions Inc
Category: Information Technology
Job Description Apply Now
Title: MacOS System Administrator
Location: Onsite – Boulder, CO at Scientific Lab
Terms: Full-Time
Clearance: Must be a U.S. Citizen and eligible for a Public Trust
Travel: Up to 10%
Location: Onsite – Boulder, CO at Scientific Lab
Terms: Full-Time
Clearance: Must be a U.S. Citizen and eligible for a Public Trust
Travel: Up to 10%
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That’s RIVA. Our employee-first approach has created a culture that attracts the best and brightest. By investing in people first and providing a flexible work environment, our employees have higher morale, productivity, and retention. At RIVA, people are our #1 priority.
That’s RIVA. Our employee-first approach has created a culture that attracts the best and brightest. By investing in people first and providing a flexible work environment, our employees have higher morale, productivity, and retention. At RIVA, people are our #1 priority.
Program Overview
RIVA Solutions is seeking a MacOS System Administrator to support the Global Monitoring Laboratory (GML) of the Earth System Research Laboratories (ESRL). This is a hands-on, onsite role based in Boulder, CO, providing technical administration and support for Apple macOS desktops, laptops, and peripheral systems in a scientific laboratory environment. The candidate will work directly with end users to troubleshoot and resolve issues and will help maintain a secure and efficient desktop computing environment.
Role Overview
The MacOS System Administrator will be responsible for the day-to-day support of macOS workstations and laptops, software installations and updates, hardware troubleshooting, and providing direct helpdesk support to users. This role includes supporting Google Workspace tools, AV conferencing setups, and maintaining accurate documentation and processes. The ideal candidate will bring a customer-first mindset, strong macOS system knowledge, and solid troubleshooting skills.
Responsibilities
- Provide direct user support for macOS systems, including helpdesk ticket resolution.
- Build and image new macOS systems and manage OS and software patching.
- Support Google Workspace for Government (Gmail, Calendar, Drive, Meet, Voice).
- Set up and support AV and conference room equipment.
- Assist with hardware installations and peripheral troubleshooting.
- Update and maintain user guides, process documentation, and technical SOPs.
- Support occasional Windows-related issues and general helpdesk duties as needed.
- Perform other related duties as assigned.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related discipline OR equivalent relevant experience.
- Demonstrated experience in macOS system administration and direct customer support.
- Experience providing support to Apple MacOS computer users, and thorough familiarity with MacOS and tools. Familiarity with JAMF is highly desirable.
- Experience with imaging, patch management, and desktop system builds.
- Strong interpersonal and communication skills.
Salary
Up to $105,000 annually (commensurate with experience)
RIVA Benefits
- Health, Dental, and Vision Coverage
- Life Insurance
- Retirement Benefits / 401K with Company Matching
- HSA / FSA Spending Accounts
- Long- and Short-Term Disability
- Pet Insurance
- Wellness Program Initiatives
- RIVA Flex – Flexible Work Environment
- Additional Workplace Benefits
Equal Opportunity Statement
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.